The race may already be lost, but still.
this post was submitted on 15 Aug 2025
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I blame management metrics that punish anyone for getting less than 5-star reviews
In the US.
God, I literally was told by my manager at my first job to tell customers, when they got a random survey, that anything less than a 10 is a 0.
Japan does 5 star ratings proper.
That's how you know you're being setup for failure
"If you go a minute without making a mistake then you can go a lifetime without making a mistake."
I don't know why, but that gave me a similar visceral reaction to hearing "if you have time to lean, you have time to clean"
They both come from assholes wuth the same mindset.
Next time someone say this, find a stick, haul it at them and shout „Duck!“. If they don’t duck, they got what they deserve. If they do duck, then say „If you can duck the stick, you can suck this dick“, whip your dick out and stick it in their mouth.
"No arms, no cookies."
A three-star restaurant on Tabelog is life-changing cuisine. I’m not sure what you’d have to do to earn four, but it’s probably illegal.
That's how our state scores conditions for learning surveys that factor into our school district "report cards." I just flat out tell kids that I proctor for "if you ACTUALLY agree with the statement, choose strongly agree." All other answers are scored as negative.
Had to deal with similar surveys. Rating was 1-10, 8-9 was "just OK", 10 was "your ratings better be here", and anything 7 or lower was a serious issue.
Germany (does it correctly) too. Although depending on us influence it depends.
Yeah this is why I almost always give 5* reviews to any sort of thing that's traced back to a worker unless I really feel like they need to be reprimanded for something, and how badly they should be reprimanded is how many stars I take off. This is only for the 1% who really need a talking to.
When it comes to product reviews on Amazon for example, or business reviews, I feel a lot more free to give my real opinion to help the next person.
Every time I have to do an after call/chat survey I try to add a comment along the lines of "Your representative was very helpful, but I had to deal with too much waiting and too many chatbots to reach them. Please hire more staff."
Nobody who reads those cares and has the ability to effect that
Everyone I've ever dealt with who thought the employee needed reprimanded was either
A huge asshole
completely wrong
didn't like a policy that the employee had no say in
was dealing with a reversible error that required training not reprimand
The times I've done it were for:
I mean I can look the other way on just about anything (I've given 5* to a lot of questionable driving decisions and shitty cars) but when you are putting my life at risk, that's where I draw the line.
Yep perfectly justified but you can't actually couch gambling guy you really just need to fire him because he'll continue to be a moron.
Nevertheless I gave 5 stars to the management because they might find out.