this post was submitted on 19 Jul 2025
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A Boring Dystopia

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Guests report getting billed hundreds of dollars for smoking, based on the readings of an "algorithmic" smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.

See also: https://www.wsbtv.com/news/local/cobb-county/marietta-hotel-fined-women-hundreds-smoking-they-say-other-activities-tripped-sensors/WPFWFT7INFGOLHR4HSQK7YIOKY/

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[–] dandelion@lemmy.blahaj.zone 11 points 18 hours ago
[–] dawcas@scribe.disroot.org 65 points 1 day ago (1 children)

revenue-generating scheme

Scam. I think the word is scam.

[–] tempest@lemmy.ca 3 points 18 hours ago

No no, it is the algorithm. There was nothing they could do. Hands were tied and you can't blame them because the algorithm did it.

[–] BigDiction@lemmy.world 7 points 20 hours ago

I see people talking about chargebacks in this thread which is the logical course of action for a case like this.

What’s nefarious about this is that Hilton and Merriot each own a ton of hotels. If you chargeback multiple times against one of those groups you could get block listed from their locations which can get very problematic in locales without much competition.

[–] kerrigan778@lemmy.blahaj.zone 2 points 17 hours ago

This should absolutely be becoming a massive class action suit against both the hotel and the smoke detector maker. All you have to do is prove in court that the detector can be triggered by things other than smoking.

[–] UltraGiGaGigantic@lemmy.ml 54 points 1 day ago (2 children)

Yet another huge win for those who choose to never leave their basements.

I miss my basement.

[–] anarchy79@lemmy.world 9 points 1 day ago

Caves have only one entrance. So you know when someone is coming uninvited. And you can just spear the fuckers.

Us?

We are treading water in the middle of the ocean.

[–] Raiderkev@lemmy.world 51 points 1 day ago (6 children)

I stayed at a "hotel" in Denver a few years ago. It was advertised as a hotel on Hotels.com, and we booked because we thought it was cool that the unit had a full kitchen and was like a condo. We thought it would be the best of both worlds, hotel amenities and Airbnb style room. We get there, and it's basically an apartment building that they've turned into a hotel. They have no staff on site, and I had to download an app to check in and do a face scan. Super not privacy friendly. Then one day we stayed in and we're having a few drinks and conversing. This was 5 guys. We weren't being beligerant or loud, just talking. It was maybe 4 pm, and not quiet hours. I get a text saying there was a noise complaint. Then we bailed and got another text saying there was a 2nd noise complaint. They threatened us with a $500 fee the 2nd time. I told them we were no longer in the room, so it wasn't us. We later found what we assumed was a bug device that notified them if we went over a certain decibel level.

I never got charged, but I was ready to fight tooth and nail with my credit card company if they did. It was very weird, and I would never book with that company again.

[–] bodilotion@lemmy.world 26 points 1 day ago (1 children)

Do you happen to have a description of photo of the bug device? Interested to find out whether I am running into a similar situation myself.

[–] Raiderkev@lemmy.world 27 points 1 day ago (4 children)
[–] untorquer@lemmy.world 7 points 20 hours ago (1 children)

The crying part on that feature list is kinda messed up.

[–] postmateDumbass@lemmy.world 6 points 19 hours ago

Doesn't react to the sound of the fist hitting flesh, only the crying afterwards.

[–] SkyezOpen@lemmy.world 35 points 1 day ago

Set a decibel threshold for each device and receive an alert if it is exceeded.

Show guests that their comfort is your top priority and they’ll leave signing your praises.

Yeah getting a shut the fuck up text every 5 minutes makes me real comfortable. Also they literally advertise it as a revenue stream. How fucked.

[–] billwashere@lemmy.world 4 points 21 hours ago (1 children)

Customers using 3D Sense can generate over 400% more revenue from fees by detecting more smoking incidents and winning more credit card charge backs than before with our powerful sensors and reports.

Primarily just to generate more revenue. Not actually alert infractions. It’s on their fucking website. Fuck this noise. I’d wrap the damn thing in aluminum foil and watch it try to communicate then.

[–] WallsToTheBalls@lemmynsfw.com 4 points 19 hours ago (1 children)

They’re usually hard wired via cat6 and powered by POE, and will also alert for a lack of input

[–] limelight79@lemmy.world 3 points 19 hours ago (1 children)

Every day I love my RV more and more.

[–] WallsToTheBalls@lemmynsfw.com 2 points 19 hours ago (1 children)

This is more of a hotel/airbnb problem than a home/vehicle problem

[–] limelight79@lemmy.world 2 points 19 hours ago

...the RV means I rarely stay in hotels...

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[–] Lucidlethargy@sh.itjust.works 8 points 1 day ago (4 children)

I'm going to start away from Hilton hotels after reading through this.

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[–] kbobabob@lemmy.dbzer0.com 1 points 18 hours ago

You know those plastic hair covers fit really nicely over the smoke detectors.

[–] dual_sport_dork@lemmy.world 235 points 2 days ago (26 children)

I have never seen a more clear cut example of a perfect use case for a credit card chargeback.

Fun fact: You can't dispute part of a charge. If you charge this back and win (you probably will) the hotel loses out on everything, for your entire stay. It also stacks up against them and raises their rates the more they get. An even vaguely concerted effort by people who have been ripped off by this would probably get the hotel in question booted from their credit card processor.

I imagine it's damn difficult to run a hotel if you can't accept credit cards. Just saying.

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