memes

Agree with this take 100%. Retaining employees also retains institutional knowledge. I worked in a call center for a vision insurance company. I lasted 5 years where most new hires lasted less than 1 year. By the time I left I had in-depth knowledge about materials used in eye-wear, wholesale costs, how prescriptions translated into the type of correction being performed and how that would impact lens thickness, claims processing, medicaid billing rules, HIPAA, and how the affordable care act worked. The company decided to pass me over for multiple promotions, had no raises, refused to allow me to take my PTO, get paid out for my PTO, or let my PTO roll over. Just got fed up one day and rage quit. I moved to a medical insurance company that paid 5$ more per hour, ($18 vs the $13 I was making at the first place,) to obtain all that knowledge. I learned even more at the new company, until they started pulling the same shit. So I rage quit again. All of that knowledge left with me, and I got a state job that comes with a pension, fuck tons of sick, vacation, and personal time that rolls over and no one questions when I need to use it, along with a $10 per hour raise, ($18 per our at the old place, $28 per hour at the state job.) I'm much happier and much less stressed now. What's sad is that all it really would have took to make me happy at either of the first jobs was being able to take my PTO. I was willing to overlook a lot of the other bullshit like the lack of wage progression and growth. These bean counters are penny wise and pound foolish.