this post was submitted on 27 Jun 2025
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Hoping OP doesn't mean shopping online at Best Buy xD. Saw a recent thread where someone ordered online and BB used Doordash for delivery? Then the DoorDash dude just up and took the package home. Buyer reported that the package never arrived and instead of doing well, anything, Best Buy said, "Shows as delivered, take it up with Law Enforcement."
Sounds like a chargeback situation to me. And making sure never to do business with BestBuy again.
I know next to nothing about how this all works, but I would assume you go through DoorDash to get everything sorted in this situation, not Best Buys.
No way.
In that situation, you didn't hire door dash, Best Buy did. You paid Best Buy for a product. If they used a delivery service that stole your product, then Best Buy didn't deliver what you paid for. Best Buy would have a brief, reasonable opportunity to do the right thing, then it would be a charge back.
@Talaraine @bamboo Oh definitely not! That’s awful!