this post was submitted on 27 Jun 2025
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[–] snausagesinablanket@lemmy.world 65 points 16 hours ago* (last edited 16 hours ago) (2 children)

Its to use the employees to train AI to replace them and they know it.

[–] unexposedhazard@discuss.tchncs.de 32 points 15 hours ago

Nah its just part of the MLM scheme that is "AI". Its useful because they said it would be useful. Its worth the investment because it cost a lot of money. Once you realize that all these companies care about is revenue and "growth" then it all clicks. It doesnt have to work or be profitable, it just needs to look good to investers.

They will even go as far as firing loads of workers and saying publicly that they "replaced them with AI" while in reality those workers were just doing something that the company was willing to sacrifice. They just replaced something with nothing to make it look like their magic AI can actually do things.

Cory Doctorow put it better than i ever could: https://pluralistic.net/2025/05/07/rah-rah-rasputin/
The whole post is good but i will just quote this section.

The "boy genius" story is an example of Silicon Valley's storied "reality distortion field," pioneered by Steve Jobs. Like Jobs, Zuck is a Texas marksman, who fires a shotgun into the side of a barn and then draws a target around the holes. Jobs is remembered for his successes, and forgiven his (many, many) flops, and so is Zuck. The fact that pivot to video was well understood to have been a catastrophic scam didn't stop people from believing Zuck when he announced "metaverse."

Zuck lost more than $70b on metaverse, but, being a boy genius Texas marksman, he is still able to inspire confidence from credulous investors. Zuck's AI initiatives generated huge interest in Meta's stock, with investors betting that Zuck would find ways to keep Meta's growth going, despite the fact that AI has the worst unit economics of any tech venture in living memory. AI is a business that gets more expensive as time goes on, and where the market's willingness to pay goes down over time. This makes the old dotcom economics of "losing money on every sale, but making it up in volume" look positively rosy.

[–] irelephant@lemmy.dbzer0.com 26 points 16 hours ago (7 children)

Ai definitely can't replace many (if any) microsoft employees.

[–] shadowfax13@lemmy.ml 4 points 4 hours ago

suits have been replacing long term essential employees with outsourced trash even before in name of global redundancy and efficiency. now they will just the ai buzz word to hide behind.

[–] SpaceRanger13@lemm.ee 28 points 16 hours ago

I think shouldn't is better to say than can't. They are definitely going to try.

[–] ceenote@lemmy.world 20 points 16 hours ago* (last edited 16 hours ago) (2 children)

Their hope is probably that AI can let current employees bear a greater workload so they can downsize.

[–] avidamoeba@lemmy.ca 2 points 7 hours ago

This is the material explanation. They expect increased productivity and therefore higher output and therefore higher profits from the same workforce. Not necessarily to downsize. Downsizing or upsizing would be dictated by a combination of the realized productivity gains and the uptake of their products by the market.

[–] tarknassus@lemmy.world 17 points 16 hours ago

Ding! Any gains in productivity will mean more work for less people.

Anyone who can’t see this coming - I have several bridges for sale.

[–] salacious_coaster@infosec.pub 9 points 16 hours ago

Microsoft support was already mostly useless. So, yeah, a useless AI probably could replace that, but it would also probably be more expensive.

[–] leftzero@lemmynsfw.com 6 points 16 hours ago

Frankly, with the garbage Microsoft is producing these days, and the rate at which the quality, for lack of a better word, is degenerating, I'm starting to consider if LLM slop might actually be less worse...

[–] CmdrShepard49@sh.itjust.works 5 points 15 hours ago

Not even the guys who call me on the phone to tell me that I have a virus on my computer?