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this post was submitted on 28 Mar 2025
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Have you tried video tutorials? I have noticed that a lot of younger people are more likely to look up tutorials on YouTube than written ones.
As a GenXer, I'm kind of horrified by how much of the "how-to" universe is shifting from written instructions to video.
(No, I don't want a video tutorial for how to knit a scarf. I want a normal pattern. Am I so out of touch? No, it’s the children who are wrong.)
Seriously, though, the next time you go through something with this employee, use a screen recorder to capture the process and then share the recording with him. Maybe it will help.
For me it depends on what I need instructions for. Some things, like maybe fixing something in my car, I'm going to go directly to YouTube... But for things I might have more familiarity with and don't need a constant visual, I'll take written every time.
To me, that's just a difference in how people learn things in general. Some people will learn better from watching a tutorial, some people learn from reading instructions and some learn by fiddling around until they figure it out. The best way to figure out how to educate someone is to figure out how they learn things. Not everybody's brains work the same way and that's just true for everyone regardless of age.
I also don't want a video because I can READ a helluva lot faster than it takes to watch a video.
I can also reference back to WRITTEN information much faster. Everything about shifting from written medium to video is about commodifying content, rather than a better exchange of information. And it sucks.
I agree with you one hundred percent.
But I also know a decent amount about the failure of literacy education in the US in the past 20+ years, so I'm not surprised that many people in the younger generations prefer video. For too many of them, reading is a chore.
Hell, I know plenty of people in my own generation who will tell you they haven't read a novel since high school like it's a point of pride.