this post was submitted on 12 Mar 2025
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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised (www.techradar.com)
submitted 1 day ago by ForgottenFlux@lemmy.world to c/technology@lemmy.world
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A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] PieMePlenty@lemmy.world 8 points 1 day ago* (last edited 1 day ago) (2 children)

Doesn't help that I don't know what this "AI" is supposed to be doing on my phone.
Touch up a few photos on my phone? Ok go ahead, ill turn it off when I want a pure photography experience (or use a DSLR).
Text prediction? Yeah why not.. I mean, is it the little things like that?
So it feels like either these companies dont know how to use "AI" or they dont know how to market it... or more likely they know one way to market it and the marketing department is driving the development. Im sure theres good uses but it seems like they dont want to put in the work and just give us useless ones.

[–] Robaque@feddit.it 9 points 1 day ago

Useless for us, but not for them. They want us to use them like personalised confidante-bots so they can harvest our most intimate data

[–] Sonor@lemmy.world 3 points 22 hours ago

I recently got apple intelligence on my phone, and i had to google around to see what it really does. i couldn't quite figure it out to be honest. I think it is related to siri somehow (which i have turned off, because why would that be on?) and apparently it could tie into an apple watch (which i don't have), so i eventually concluded that it doesn't do anything as of right now. Might be wrong though.