Hmm I think that if this is happening the "drama" is likely purposeful. But I don't understand what they'd get out of it.
That being said I don't think we need a psychological write up, nor do I believe it would stop transphobic behavior disguised as "I didn't know better!". If more exact phrasing is needed on rules so be it but I think things are pretty straightforward here already.
I love Janelle 😭