this post was submitted on 22 Jan 2024
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Firefox

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[–] Nommer@sh.itjust.works 131 points 2 years ago (3 children)

I really don't believe twitch is blocking Firefox. Check your add-ons, clear cookies, etc.

[–] swayevenly@lemm.ee 37 points 2 years ago (1 children)

You're right. I only get this when Twitch can see I'm using a VPN.

[–] Carighan@lemmy.world 7 points 2 years ago

This might be understandable if they have various sets of blocked/disallowed content depending on local laws, but OTOH I wish they'd more clearly communicate why you're being blocked then.

[–] Chewy7324@discuss.tchncs.de 4 points 2 years ago

I've also had trouble logging into Twitch a few times over the last year on Firefox, but the same is true for Paypal. Both of them don't work in a private window without any addons either, and at least for Paypal changing the user agent didn't help. Twitch works fine If I'm already logged into Twitch, same with Paypal. Just the login fails for some reason.

There's other payment options, and I seldomly watch streams anyway.

[–] PoliticalCustard@lemmygrad.ml 3 points 2 years ago (1 children)

I tested this and using Librewolf I was stopped from logging on and given the message "Your browser is not supported". Changing the user agent fixes the problem.

[–] Deceptichum@kbin.social 6 points 2 years ago

I just tested this with Firefox and I logged in fine?

[–] shira@lemmy.blahaj.zone 84 points 2 years ago (1 children)

Firefox is actually one of the recommended browsers, if you were to click on that link. Twitch just has some issues sometimes

Yup, I use Twitch all the time on Firefox (including yesterday), and with an ad-blocker as well.

[–] mateomaui@reddthat.com 45 points 2 years ago* (last edited 2 years ago) (1 children)

I just logged in, no issues, probably check your extensions. Mine are minimal, includes uBlock, regular Firefox updated to latest.

[–] Max_P@lemmy.max-p.me 6 points 2 years ago

Same, just logged in fine. Firefox on Linux from Arch repos.

[–] davel@lemmy.ml 44 points 2 years ago* (last edited 2 years ago) (1 children)

Differing experiences might mean that Twitch is performing A/B testing on blocking Firefox.

[–] Carighan@lemmy.world 16 points 2 years ago

Usually it means that OP either uses a "hardened" fork, or did some messing around with about:config like resistFingerprinting, without understanding the ramnifications of such hardening on various web technologies that aren't primarily related to tracking/tracing.

[–] jkmooney@kbin.social 40 points 2 years ago* (last edited 2 years ago) (1 children)

Seems to be working OK for me on FF with Ublock and Privacy Badger running.

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[–] dr_jekell@lemmy.world 25 points 2 years ago

I had this come up when I was using a locked down version of FF.

Basically what happened was the security settings were not allowing Twitch the access it required.

Once I went through and allowed access it worked fine.

[–] wesker@lemmy.sdf.org 22 points 2 years ago (3 children)

Change user agent. Log in, opting to stay logged in for 30 days. Change user agent back.

That's my routine with LibreWolf.

I also believe they don't like a particular security setting present on FF based browsers, though I don't recall off the top of my head which one.

[–] BolexForSoup@kbin.social 8 points 2 years ago (3 children)

Aite maybe this is a dumb question, but what is “changing the user agent”?

[–] 12510198@lemmy.blahaj.zone 13 points 2 years ago (1 children)

When your browser connects to a website, it will tell the webserver what type of browser you are using in the HTTP headers. This can be used for serving a special web page for browsers with quirks, or it can be used to block certain browsers.

It may look something like this:

User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:123.0) Gecko/20100101 Firefox/123.0

But you can use an extension like this one to spoof your user agent and send out one that corresponds to a chromium browser.

[–] BolexForSoup@kbin.social 6 points 2 years ago

Grazie for the link

[–] sik0fewl@kbin.social 6 points 2 years ago (1 children)

Something you shouldn’t have to do in order to use the internet.

There are browser plugins that let you change your user-agent request header to masquerade as another browser (e.g., Chrome).

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[–] wesker@lemmy.sdf.org 4 points 2 years ago (1 children)

User-Agent is a string of information that browsers use to identify to a site what browser, version, build, etc you are using.

You can download FF extensions that allow you to spoof a different user-agent, making the site think you're instead using Chrome, as an example.

[–] BolexForSoup@kbin.social 4 points 2 years ago
[–] PoliticalCustard@lemmygrad.ml 3 points 2 years ago (2 children)

Thanks, this works. I can log into Twitch again after changing the user agent. Twitch stopped me from logging on before this change saying "Your browser is not supported". I'm using Librewolf. I suspect we'll be seeing more of this kind of thing.

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[–] rockhandle@lemm.ee 22 points 2 years ago* (last edited 2 years ago) (2 children)

You need to disable resist fingerprinting. It's annoying, but you can reenable it after you've logged in

[–] TimeWalker@lemmy.foxden.party 18 points 2 years ago* (last edited 2 years ago)

That's the solution if you immediately tried to login and it didn't work.

Twitch login has in general very misleading error messages. The exact same message with unsupported browser also appears if you take too long to login

[–] library_napper@monyet.cc 6 points 2 years ago (2 children)

No, you need to email twitch that they have a bug.

And boycott them if they're intentionally trying to harm marginalized folks.

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[–] GenderNeutralBro@lemmy.sdf.org 22 points 2 years ago

Anecdotally, it's still working for me. Using uBlock Origin, logged in with a Twitch account.

What does the "recommend browser" link point to? Is it this page, which lists Firefox as a supported browser? https://help.twitch.tv/s/article/supported-browsers?language=en_US

[–] ItsAFake@lemmus.org 21 points 2 years ago

Stop using recommended when you mean required FFS.

[–] moody@lemmings.world 19 points 2 years ago* (last edited 2 years ago)

This is a cookies/tracking issue, not a Firefox issue.

If you set it to allow tracking, it will let you login, and you can disable tracking again after and it will remember you.

[–] ShadowFox@lemmy.blahaj.zone 10 points 2 years ago (3 children)

Now that is a long password lol

[–] Serz@beehaw.org 5 points 2 years ago (1 children)

Idk someone could probably brute force it in only a few trillion years, I'd make it longer if you plan to be using Twitch long-term.

[–] thingsiplay@beehaw.org 3 points 2 years ago (6 children)

You assume the person would never change the password. Someone with that long password is probably security concerned and is likely to change it after some time, even if its once in a year.

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[–] Asudox@lemmy.world 4 points 2 years ago (1 children)
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[–] Evilcoleslaw@lemmy.world 9 points 2 years ago

It was doing this to me a while back. Are you using a VPN or using an ad-blocker specifically for Twitch's embedded stream ads? (e.g. TTV-LOL-Pro) The latter work by using proxies and so I think trigger the same sort of effects. Disabled it and it worked fine. It also happened on a Chromium-based browser when I tested it out.

[–] HotsauceHurricane@lemmy.one 7 points 2 years ago

Everyone boo this service! BOOOOOOOOOOO!

[–] AccountMaker@slrpnk.net 7 points 2 years ago

When I got that message I just refreshed the page and tried logging in again and it worked.

[–] Carighan@lemmy.world 6 points 2 years ago* (last edited 2 years ago)

As if I needed more reason to not go to Twitch. 😂

But it actually works fine for me. Firefox beta 122.0, uBlock Origin and Consent-O-Matic installed.

[–] Blxter@lemmy.zip 6 points 2 years ago (1 children)

Does it still let you sign in? I am currently signed in and it works

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[–] turing_spider574@lemm.ee 3 points 2 years ago

I had to disable an extension to log in last time I got this message. Alternatively, force refresh the page.

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