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Pro@programming.dev

A proposed class action lawsuit accuses Otter.ai of “deceptively and surreptitiously” recording private conversations to train its AI without user consent (text.npr.org)

submitted 1 day ago* (last edited 1 day ago) by Pro@programming.dev to c/Technology@programming.dev

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Reddit.

A federal lawsuit seeking class-action status accuses Otter.ai of "deceptively and surreptitiously" recording private conversations that the tech company uses to train its popular transcription service without permission from the people using it.

The company's AI-powered transcription service called Otter Notebook, which can do real-time transcriptions of Zoom, Google Meet and Microsoft Teams meetings, by default does not ask meeting attendees for permission to record and fails to alert participants that recordings are shared with Otter to improve its artificial intelligence systems, according to the suit filed on Friday.

The plaintiff in the suit is a man named Justin Brewer of San Jacinto, Calif., who alleges his privacy was "severely invaded" upon realizing Otter was secretly recording a confidential conversation.

The suit, filed in the U.S. District Court for the Northern District of California, claims Otter's covert recording violates state and federal privacy and wiretap laws. It seeks to represent others in California who have had chats unknowingly shared with Otter, which the lawyers contend Otter does to "derive financial gain."

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