this post was submitted on 04 Jul 2025
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Steam

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Steam is a video game digital distribution service by Valve.

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[–] JakobFel@retrolemmy.com 15 points 1 day ago

Valve is simply the last major company in this industry that I still like. Imagine that! A company makes bank off of treating customers and employees right! What a novel concept!

[–] prole@lemmy.blahaj.zone 20 points 1 day ago (6 children)

I really hope that the workers are well compensated.

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[–] LaserTurboShark69@sh.itjust.works 197 points 2 days ago (28 children)

They really figured out the infinite money glitch.

They've been nothing but fair to me as a customer but the cynic in me thinks they've got an excessive amount of good will to squander since they dominate the PC gaming scene.

Please don't become shitty. And please release new non competitive games.

[–] ChillPenguin@lemmy.world 3 points 1 day ago

Unfortunately a lot of their money comes from profiting off of CSGO loot box skins from children. A billion dollar industry. So in a way, they are shitty already, in a sense.

[–] Squizzy@lemmy.world 9 points 1 day ago (2 children)

When Gabe dies, steam falls

[–] JakobFel@retrolemmy.com 7 points 1 day ago

Not necessarily. That man has proven he cares about his legacy. I'd severely doubt he hasn't come up with provisions to try to prevent that from happening.

[–] Stitch0815@feddit.org 3 points 1 day ago

That ia what I am afraid of :(

[–] ImplyingImplications@lemmy.ca 134 points 2 days ago (11 children)

Gaben said it best when he said "piracy is a service issue, not a price issue." There is no other company that even comes close to matching Steam's services, both to consumers and developers. The industry could become a different place when he dies. I don't see any other CEO continuing to spend money to innovate and expand services rather than offer less and charge more to extract record profits.

[–] JimmyMcGill@lemmy.world 8 points 1 day ago

I mean this is obvious af

When Netflix had 90% of the shows that you wanted to watch and they weren’t annoying little fucks with account sharing and geo location, everyone was happy to support them

But once paying users feel like they are being taken advantage of, instead of catered to, they leave.

There’s so many cases where pirating is not only cheaper (duh) it’s actually a better product/experience. And when you charge to provide a worse product/experience than what people can get for free, then you can’t be surprised at the outcome

[–] DaedalousIlios@pawb.social 55 points 2 days ago (1 children)

This is absolutely mad cope, but I want to believe that, as forward thinking as Gabe is, he either will find a worthy successor, or already has one lined up to ensure the company isn't saced for all it's worth when he's gone.

[–] deathbird@mander.xyz 4 points 1 day ago

There's no reason he couldn't have it go co-op. But what could happen vs what will, we just won't know.

[–] Zirconium@lemmy.world 19 points 2 days ago

Developers really trying to kill that by having buggy /launchers that run off steam launcher on top

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[–] Tenderizer78@lemmy.ml 35 points 2 days ago (2 children)

That's what you can do if you're not publicly traded. The supposedly "wise" market whenever anything goes wrong always seems to insist on burning down decades of good-will to extract a few bucks.

[–] BastingChemina@slrpnk.net 6 points 1 day ago

If they were publicly traded they could have started to do the smart things that investors like to see, like spending billions to integrate AI in steam. Why is there no AI in steam yet ? Clearly a failure, Gabe should be replaced by a CEO that would not lose time and money in frivolous things like Linux (what is Linux BTW ?) and start improving the company values by adding AI and firing employees.

[–] Swedneck@discuss.tchncs.de 17 points 1 day ago (1 children)

the average person really needs to realize that most businesses are just hilariously incompetent, the only reason things stay together is because of shittily paid workers doing their jobs despite management's best efforts.

[–] tempest@lemmy.ca 6 points 1 day ago

I laugh whenever some one thinks the government is "inefficient" and that the company will be more efficient. I've watched publicly traded companies waste a tonne of money on various boondoggles.

Usually the company survives despite the incompetence for other reasons.

[–] Revan343@lemmy.ca 57 points 2 days ago (1 children)

They really figured out the infinite money glitch.

Provide a decent service then sit back and watch your would-be competition develop increasingly effective footguns?

[–] Diurnambule@jlai.lu 15 points 1 day ago

Yep that the one

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[–] floo@retrolemmy.com 92 points 2 days ago (1 children)

Figuring out how to easily port Windows games to Linux was definitely a recipe for profit.

[–] _stranger_@lemmy.world 71 points 2 days ago (2 children)

And it was a shitload of work that took a decade plus, even being built on top of pieces that were even older, with absolutely zero guarantee of any kind of a payout.

Very few companies make these kinds of risks anymore.

[–] prole@lemmy.blahaj.zone 7 points 1 day ago

It's not a coincidence that they are not a publicly traded company...

[–] TheHobbyist@lemmy.zip 45 points 2 days ago (6 children)

It's not only goodwill, it's a survival tactic for valve. The worst case scenario for them, is see microsoft expand their monopoly to have all apps and software available only through their Microsoft app store, competing directly with valve, with the unfair advantage of microsoft controlling both windows and the app store. They could (and probably have) tried to get to where apple is with its app store on macos/ios. Though of course this would be an anticompetitive move, but the intentions could still exist making valves life difficult.

The moment they can untie gaming from windows, they have a path forward to keeping themselves not only alive but relevant and probably safe.

[–] Swedneck@discuss.tchncs.de 4 points 1 day ago

i mean they have already untied gaming from windows, the steam deck works fine for most games

[–] pivot_root@lemmy.world 28 points 2 days ago (2 children)

They could (and probably have) tried to get to where apple is with its app store on macos/ios.

They did.

The Windows 10/11 "S Mode" only allows installing software through the Windows store. It was mostly relegated to OEM installs for cheap x86 and ARM laptops, thankfully.

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[–] Pendorilan@lemmy.world 50 points 2 days ago* (last edited 2 days ago) (7 children)

I've been on Steam since 2005, and the only thing that sucks about Valve is that their steam sales are shit now. Other than that I've had no issues with Valve. They seem like a decent company.

[–] Stern@lemmy.world 15 points 2 days ago

Flash sales were great but refunding is better.

[–] mriswith@lemmy.world 11 points 2 days ago

While they are worse now, part of the problem is that long time users already have many of the games that get big discounts in the newer sales.

[–] Tenderizer78@lemmy.ml 17 points 2 days ago

There's also the gambling, and the 30% cut that allows them to make $3.5 million per head.

Steam is pushing the industry forward on Linux support though, so they have my support.

[–] hector@sh.itjust.works 22 points 2 days ago (1 children)

Other thing that is questionable is gambling, apparently lot of people get into online casino through CS.

I think the culture surrounding DoTa to a lesser extend is not good too

[–] AppleTea@lemmy.zip 9 points 2 days ago

genre defining design, literal decades ahead of the rest of the industry

Half-Life? What's that? I'm talking about Team Fortress 2 hats

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[–] FreudianCafe@lemmy.ml 39 points 2 days ago (6 children)

Valve is the living proof that you can have great service and still be profitable. Will capitalists learn? No

[–] bigkahuna1986@lemmy.ml 25 points 2 days ago (2 children)

Why have great service and be profitable when you can have terrible service and be 1.6% more profitable?

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[–] rf_@lemmy.world 32 points 2 days ago (3 children)

Wonder how much of this comes from the gambling business. They don’t own the secondary market where you can sell skins, but they are the gateway into that world.

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