Sync for Lemmy

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Sync crashes when logging into secondary app, shows no posts (lemmy.world)

submitted 2 years ago* (last edited 2 years ago) by dlpkl@lemmy.world to c/syncforlemmy@lemmy.world

3 comments fedilink hide all child comments

I've been having an issue since the release of the app where the app will crash if I log into a secondary account. If I repoen the app after the crash and it's logged into that secondary account, posts and comments will not load at all. Android will direct me to clear the cache but the issue still remains. If someone can tell me how to access the crash log I will be happy to update with that information. Thanks!

E: figured out how to upload device info

Device information

Sync version: v23.08.25-12:16    
Sync flavor: googlePlay    

View type: Slides    
Push enabled: false    

Device: p3q    
Model: samsung SM-G998W    
Android: 13

all 4 comments

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[–] videogamesandbeer@lemmy.world 3 points 2 years ago (1 children)

Is the second account on a NSFW instance but the filters are still enabled in settings?

[–] ma11en@lemmy.world 3 points 2 years ago

I've got 3 accounts that I switch between, works fine for me.

Device information

Sync version: v23.08.25-12:16    
Sync flavor: googlePlay    

Ultra user: true    
View type: Slides    
Push enabled: false    

Device: b0s    
Model: samsung SM-S908B    
Android: 13

[–] dr_jekell@lemmy.world 1 points 2 years ago

Try clearing the cache.

Fully close the app, then in your phone's settings> apps> Sync> storage and cache> then press the "clear cache" button.