this post was submitted on 17 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

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Password reset doesn't work (beehaw.org)
submitted 2 years ago by Cheeky@beehaw.org to c/support@beehaw.org
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I forgot my password and would like to reset it. The "forgot password" on the login page doesn't work, tried it with Username and also email address. Please help 😔

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[–] Cheeky@beehaw.org 2 points 2 years ago (2 children)

Of course. But the weird thing is, if I type my username or email address and press forgot password, nothing even happens. If I input a random email address though, I get a "Sent an email to reset your password" confirmation popup

[–] rs5th@lemmy.scottlabs.io 3 points 2 years ago* (last edited 2 years ago)

I’ve seen reports of people who haven’t tried to reset their password getting a reset notification, I bet the email issue Beehaw is having is exposing some buggy behavior in Lemmy’s notification system. The random email address working makes sense, as that email likely isn’t attached to a user, so the send function never gets hit. At the same time, to prevent enumeration attacks, Lemmy probably doesn’t have a motivation that says “That email address doesn’t exist”

[–] freeman@lemmy.pub 2 points 2 years ago

Hmm. yeah thats weird. Are you sure you registered your email? I know its optional on beehaw.