Toronto

Believe he talked about that in a bit more detail in another video about trams. I think that video was titled “Trams are the G.O.A.T” or something to that effect.

But essentially, and iirc, trams and subways serve subtly different purposes. Sure, at the end of the day, they move people between points, but the difference lies in what you can get between those points. Running trams at ground level close to shops means that they facilitate local foot traffic, and makes it easy for people to just get off and go get what they want to easily, sometimes at the moment they see what’s on their way. They can do that without the need to get up and down via stairs / escalators / lifts. Sure, you could check out a map to know where you wanna go, but where’s the serendipity in that?

Subways are great for faster point-to-point travel, especially if you don’t need to visit any of the areas between those points. Trams are generally slower than subways cause, at the end of the day, even if you give it priority on the surface, you are still close to humans on foot traffic, and there are points where you’ll have to slow down to not make people feel unsafe, even if their path is predictable.