this post was submitted on 19 Jul 2025
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After five years of using Matrix.org/Element as my primary communication platform, and rooting for it, and promoting it, and enduring its many quirks, I’ve decided to move on (or rather back). Despite promising ideals and growing institutional adoption, the network remains slow, unreliable, and confusing for everyday users. Development feels directionless, client and server projects are fragmented, and the user experience still lags far behind my expectations. A recent incident that essentially broke my own community channel on the Matrix.org homeserver was the final straw: I’m heading back to XMPP.

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[–] HoopyFrood@lemmy.zip 4 points 1 week ago* (last edited 1 week ago) (1 children)

The enshittification reaper is coming for Discord; the writing is on the wall, they are planning an IPO this year. The draw is that it isn't Discord and that you can own and control the data produced by your organization (or peer group), and have reasonable control over how the platform is changed. Now if none of that appeals to you then you probably aren't the target audience.

I never understood the draw of matrix.org as a service, the ideas originally driving matrix's development back in 2017 or so was to be to Discord/Slack/Teams what Lemmy is to Reddit.

[–] tyler@programming.dev 1 points 1 week ago

That stuff does appeal to me, but Zulip has done it better for a very long time now. Matrix, while decentralized, really provides nothing else besides pain. Organizations don’t usually care about federation. They want a single chat app that they control and they’re ok if it’s FOSS.

Like, if I’m an organization I’m choosing Slack or Zulip 100% of the time. If I’m playing games with my friends I’m choosing Discord. There really aren’t good alternatives. Everything else sucks incredibly badly.