-23
Microsoft saved $500 million using AI — after slashing over 15,000 jobs in 2025
(www.windowscentral.com)
this post was submitted on 17 Jul 2025
-23 points (29.1% liked)
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They just stop(ped) offering support for whatever the product or line was. Create a "service portal" that provides results, relevant or not. Creat a forum where people can ask questions that aren't answered, or if they are it's the labor of some Stockholm Syndrome user who is trying to help others as they weren't.
This won't stop here, it's the dream to not actually have to service your product. Imagine being Ford and saying "as is" when a customer asks why the blinker doesn't work. Insane, right? That is the push here for a few reasons, all $ of course:
*Profit for a while until people leave or you are replaced but what a profitable run!
And when a competitor arises they just buy them and repeat the process
Forget servicing the product. Hell, forget the product. Why can't they just charge every person alive a subscription for existing? You can choose from monthly or annual, which is slightly cheaper, and either way you get nothing in return.