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Question about this since I've never been asked - they asked for a photo copy of your diploma? I landed my tech job without them even checking or asking for my college diploma, let alone my high school diploma (both of which I would be willing, but it's strange to me)
Sorry I took forever to answer this.
None of my previous jobs (including Google) checked references at all. They may have done a criminal background check, I don’t remember.
This latest one outsources their background check to a company that I’m sure charges them tons of money to do very little. I was disappointed to see from their web site that they are selling their use of AI to screen people. So that’s great.
But anyway, yes, what happened was that I had to fill out a form on the third party web site and give them a bunch of information - driver’s license, SSN, but also education, previous employers, job titles, manager’s names, etc. Then a few days later I got an email from the HR person at my new job telling me the third party company was unable to verify any of the information, so could I please send them a copy of my diploma, a letter from my former employer, etc. Basically I had to do all the legwork that they paid for, apart from checking a few databases to confirm I’m not a felon.