this post was submitted on 16 May 2025
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In some countries and, (if not mistaken) states in USA, if an AI is listening to a conversation, both parties must be made aware. If they don't notify the other end, they'll be violating regulations. Privacy erosion and manipulation likelihood aside, this is a terrible idea.
When the phone is answered the AI is the one speaking and tells the person calling that it's a bot who'll pass the info to the actual user
That's not the same as recording the call. Once the call is transferred, it is expected for the bot to stop listening, unless it state that it's part of the call (which it doesn't).
sure pops! and they will get a mean fine ;)
Who? Google? Google won't even get slapped on the wrists. I'm talking about the users using this (unwittingly or otherwise, the law doesn't care). Even if they don't care about the privacy implications nor the abuse of the tech, they are opening themselves up for some serious liabilities.
Edit: mistype