this post was submitted on 27 Apr 2025
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[–] Septimaeus@infosec.pub 2 points 1 day ago (1 children)

Fair, my instinct would have been to immediately let them off the hook and reassure them so they wouldn’t kick themselves all weekend, but I probably would’ve preferred a more temporary and unofficial medium than email.

[–] Breezy@lemmy.world 3 points 1 day ago (1 children)

Ive had a few customers say it on a call and in person, i laughed then said i love you too right back. Doing so always lightened the mood and caused even more laughter.

[–] Septimaeus@infosec.pub 3 points 1 day ago

Lol perfect. Everyone saves face and it still becomes shared history and rapport.