Sync for Lemmy

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Trouble restoring purchases (lemm.ee)

submitted 2 months ago by chetradley@lemm.ee to c/syncforlemmy@lemmy.world

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I was forced to get a new phone when my last one recently died, and I'm unable to restore my Sync Ultra subscription. I checked the Google play store and it's active until August, but when I try to restore purchases on both of the accounts I use, Sync tells me that it can't find the purchase. Does anyone have any suggestions? I've tried reaching out to the dev.

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[–] chetradley@lemm.ee 2 points 2 months ago (1 children)

No, just a DM with no response. That was last Monday. Do you have an email address for him?

[–] can@sh.itjust.works 2 points 2 months ago

That's a major bug so I suggest emailing with that in the subject. Here's the address listed on the app page: contact@syncapps.io