Valve is the living proof that you can have great service and still be profitable. Will capitalists learn? No
this post was submitted on 04 Jul 2025
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Why have great service and be profitable when you can have terrible service and be 1.6% more profitable?
Correction: Be just as profitable but cash out on that profit slightly sooner.
More like far less profitable over years, but far more this quarter. And when it inevitably goes south because you're squeezing too hard? Who cares, on to the next company!
Wonder how much of this comes from the gambling business. They don’t own the secondary market where you can sell skins, but they are the gateway into that world.
I suspect a fair chunk. Steam for gamers and devs is great and all but its underbelly of opening up the world of gambling to kids is real gross. Its insane how valve has been getting away with it for so long.
They do own a big part of the secondary market. For steam marketplace, they get a cut of those sales too.
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Weird how if you pay the people activly invested in a product things work rather than having to awnser to why line no go up
Showing the importance of sustainable business models over the throw your entire budget at everything then end up firing hundreds and thousands of employees while giving bonuses to executives because the quarterly earnings weren't as high approach that lot of publicly traded companies have moved towards.