Gaming

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Ubisoft Can Delete Inactive Accounts, Making Users Lose Access to Their Games (gamerant.com)

submitted 2 years ago by Chozo@kbin.social to c/gaming@beehaw.org

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In a response to a post from the AntiDRM Twitter account, Ubisoft Support has clarified that users who don’t sign in to their account can potentially lose access to Ubisoft games they’ve purchased. The initial post from AntiDRM featured a snippet of an e-mail sent to a user from Ubisoft notifying them that their account had been temporarily suspended due to inactivity and warning that it would be closed permanently in 30 days. Responding to the ominous e-mail, the Ubisoft Support Twitter account stated “We certainly do not want you to lose access to your games or account” and noted that account closure could be avoided by signing in to the account again.

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[–] ono@lemmy.ca 81 points 2 years ago* (last edited 2 years ago) (20 children)

Unless they also refund the price paid for the game, this is theft (or fraud), and should be punished as such.

[–] Chozo@kbin.social 22 points 2 years ago (2 children)

I agree, this is such a dangerously stupid move by Ubisoft.

I can only hope that this is just a mistake with an intern on their social account misinterpreting the ToS and that this isn't something Ubi plans to enforce. But damn, is it a bad look for them. Which is a shame, because they've been doing some decent work at improving their image as of late, too.

[–] hamiltonicity@beehaw.org 2 points 2 years ago

I mean, let's not forget the whole sex predator thing. Their image is going to be faeces smeared on a bathroom wall until Guillemot goes.

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