Everyday driving to work is almost the same experience for me. Not too sure they are even sober.
this post was submitted on 18 Jul 2025
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There are an unusual number of people in this world who gawk at the self-checkout as if they found themselves at the controls of an alien spaceship.
Yall live in retard land. Everyone here has everything checked out in their carts before they get to the registers unless they have like 5 items. Otherwise they are scooted to restarted land off to the side.
If every self checkout was similar to others, but each of them want to make things different.
Different and worse. How do designers keep seeing other checkout system and think: "You know, I think I see a way that we could make this process slower and more complicated...."
Well for starters because their job title is designer. Gotta earn that $$$$.
If they just copy and pasted it would be "What are we paying you for"
See every single UI/UX change on a modern operating system, or website in the past 30 years.
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This is doubly true for the card payment terminals. The on screen options are all in different places, orders, and with random questions thrown in. What’s your phone number? Do you want to round up to donate a car to starving kittens? What’s your zip code? Debit or credit?
Also, because this system is apparently developed by a maniac: where I live (might be national and not state level, not sure) EBT cards have to be used on some terminals by swiping, not the chip that comes on the card. But to swipe, first you have to use the chip and let that fail. So if you see someone using an EBT card that looks like they have no fucking clue how to use a card, it’s probably that they’re actually using it the only way they can.
Absolutely insane design choice, especially for people who may already be facing delays like separating items into two separate transactions for non-covered items, having to remove items that seem like they should be covered but aren’t, etc.
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Lately I've seen people get stuck at the pament step. The screen is begging them to pick a payment option and they just stare at it, clueless, until a staff member comes over.
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Burn down the self chechouts
Yeah, I won't help companies to save money they should give to their staff.
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Hell no. They're a godsend. Don't have to interact with people and I get out of the store in way less time. And you don't have a person standing behind you waiting for you to pack your shit.
If they made some system where you could buy booze with some sort of pre-authentication tied to whatever that approved you then that'd be perfect
You must not buy a lot of produce, gift cards or otc medicine; the self checkout is slower every time I have to buy any of these things and it’s given some companies (cvs, Walgreens) a reason to make their employees who would otherwise be working the register do other things and leave the front of the store almost completely unstaffed every time I go in there. Now I have to use a self checkout to buy something I know they need a person there for and then stand around like an idiot waiting for the cashier to come and assist.
If it’s a grocery store and I have even a moderate amount of produce, I don’t have the codes memorized and there’s no bar codes on it, so I have to find everything I’m buying on their checkout machine. Something else inevitably doesn’t scan or the bagging area detector freaks out about something and then I have to completely stop what I’m doing and wait for an employee to come and scan their card.
It has made it a lot easier to steal things though and with the terrible experience that comes with these things, I’m not far from doing.
Gift cards are a scam.
Do your grocery store's checkout have a search by name? Mine can search by name and have a picture of every produce.
For OTC, i dont see how its a problem unless you buy age restricted stuff?
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To be honest, the self checkouts are almost always time savers for me, but it really depends on the store and set-up.
The poorly designed machines that make you touch the screen before you can even start, scan each item one by one, place each individual item in the bagging area and leave it on the scale until the very end, use "AI" to make sure you're not stealing, and then force you to select your payment option on the touchscreen rather than just automatically detect when you've swiped/tapped? Yes, those are an abomination.
However, there are a few stores in my area (surprisingly Walmart is one of them) where they've mostly got a decent implementation. You can walk up and just start scanning. You don't even have to place items in the bagging area/scale, you can literally scan everything in the cart with that hand scanner if you want. There's probably loss prevention / AI watching you do your thing, but I don't know. I've never been stopped by it or noticed anybody else getting stopped. If I tap my card at any point, it automatically understands I'm paying now and just wraps the order up. Plus, these places usually have a sufficient number of the machines with an open corral style set-up, so that one or two people who've never seen a self-checkout machine in their entire life are only tying up one or two machines and the rest can move pretty quickly.
Not having to put the items on the scale is a huge step up.
I think that's just called stealing
You use money? I have cash on me very rarely.
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