this post was submitted on 28 Feb 2024
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An agreed statement of facts shows Cineplex made more than $11.6 million in the six months after the fees were implemented in mid-2022 and another $27.3 million on fees in 2023.

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[–] Poutinetown@lemmy.ca 10 points 1 year ago (6 children)

I'm curious if the online fees are actually used for improving the online experience. The few times I used cineplex, it felt they try to put effort into the website, considering they have subscriptions, seat selection, dynamic ticket search (based on time and seat availability).

[–] Formes@lemmy.ca 8 points 1 year ago

It's not. The fee was added to encourage people to join in with the Cineclub thing. The back end for seat selection existed before the online reservation fee did as far as I can recall.

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